Supported accommodation services for people who can benefit from staff support in a home with other flatmates or in their own flat. With a variety of homes and staffing to suit people's needs. 

They support clients with daily living skills, setting and reaching goals and being as independent as possible

Access and Choice Community Work:

A free service, accessed via your GP,  to provide timely-short term support to improve health and wellbeing (mental/physical health and/or addiction issues). 

One-on-one support for anything affecting people’s emotional health, mental wellbeing and physical health. They also provide access to a wide range of support and services. May include:

  • Drug and alcohol management or Gambling
  • Work and income
  • Family/whānau issues
  • Financial issues
  • Housing
  • Long-term disability
  • Paid work
  • Social engagement


Building Financial Capability and Housing Coordination:

Supporting people to improve their financial management skills. Ensuring people have enough money to meet basic needs, and try to reduce debt. Support is also offered to alleviate the harm that can arise from escalating financial problems.

Offered services:

  • Budgeting
  • Budget Education Programmes
  • Group Seminars
  • Workshops
  • Referrals to specialist interventions (e.g. insolvency advice).

There is also a housing coordination service for people struggling to find accommodation on the West Coast. Helping those whose living environment is contributing to mental illness. 

Child and Youth:

Youth community support workers support young people recovering from mental illness or with an intellectual disability to achieve their goals. Working alongside children and youth (and case managers where relevant), to maintain or improve their mental health, self-esteem and social skills. 

Community Support and Independent Living:

Providing help for adults, who have a mental illness (community support) or an intellectual disability (supported independent living), to reach their goals, whether that is learning a new daily living skill, tapping into social networks in the community, assisting with housing, or exploring work or study options.


Pact helps people to create a pathway to employment, volunteer work or study. Assisting them to become more employable by strengthening their social skills, increasing their practical skills and broadening their understanding of employment and the process of securing a job. Clients learn about self-development for work and common workplace practices; CVs, cover letters and job applications; technology, literacy and cooking skills; working with others; and self-esteem, confidence and motivation. They can also help with support in the workplace.


Pact staff help people with any disability or health need to develop a personal plan, build self-confidence and gain motivation. Supporting people to develop communication skills, learn to work with others and link with other agencies where necessary. Staff help determine barriers to employment and identify practical steps to finding a job. They can help people find suitable training as well as voluntary and paid work. Once people are in work, they also provide support within the workplace.

RIDSAS: (Regional Intellectual Disability Supported Accommodation Service)

Their RIDSAS (Regional Intellectual Disability Supported Accommodation Service) is for people who have been directed by the courts, under the Intellectual Disability (Compulsory Care and Rehabilitation) Act, to be supported by Pact for a specified period of time.

Pact’s care managers help manage the restrictions of people on care orders, who require legal permission to leave their property and who can have their rights restricted if their actions are a risk to themselves or others. The care managers also oversee people’s rehabilitation, so clients not only recognise their offending behaviour but also have a good enough life that they do not re-offend.

As people come off their orders, they support them through transition and intensive service management, dealing with any challenges that occur when people suddenly have their freedoms back. The goal is that the groundwork has already been laid for this to happen smoothly.

Region: West Coast
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Monday 8.30 am - 5.00 pm

Tuesday 8.30 am - 5.00 pm

Wednesday 8.30 am - 5.00 pm

Thursday 8.30 am - 5.00 pm

Friday 8.30 am - 5.00 pm

Saturday Closed

Sunday Closed

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