Central Hawkes Bay District Council

Hawke's Bay Regional Council logo

What we do

We provide regional transport, road safety education, and regional cycling activities to support the Regional Council’s pillar of sustainable services and infrastructure. The Regional Council aims to support a vibrant community, a prosperous economy, and a healthy environment. Transport supports these goals by providing access to transport for all, access to essential services and amenities, affordable transport, reduced traffic, and environmentally friendly transport.


How can I join the Total Mobility Scheme?

If you have a significant, permanent impairment which prevents you from using your own car or travelling on a bus, you will need to be assessed to make sure that you are genuinely in need of subsidised passenger travel, and that you meet the criteria of the Scheme.

How do I get assessed?

You will need to contact one of the assessing agencies listed on this page. An assessor will ask you some questions about your mobility and may take a photo for an ID card.

What will it cost me?

Membership of the scheme is free, however the agency who assesses you may charge a small fee if you are not a member of their organisation.

What happens after I’ve been assessed?

If your application meets the criteria for the Total Mobility Scheme, Hawke’s Bay Regional Council will issue you with:

  • A photo ID card with a magnetic strip which entitles you to 75% discount on passenger service fares (some conditions apply). You will need to show this card to the driver each time you travel.
  • Guidelines on the conditions of use of the card, including information about the service providers and many of the common questions people ask about the scheme.

For more information please contact totalmobility@hbrc.govt.nz​, or +64 6 835 9200

Region: Hawkes Bay


Monday 8am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 4:30pm
Saturday & Sunday Closed

All enquiries: +64 6 835 9200  or 0800 108838

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Your feedback and contribution is important to us. Tell us how we can improve the Future Ready website for you.